Frequently Asked Questions
What size are the pieces?
As a reference point for the sizes of circular pendants and earrings, use these coin measurements as a comparison:
A dime (10 cents) is 0.625".
A nickel (5 cents) is 0.75".
A quarter (25 cents) is 1".
What are the shipping details?
All orders are shipped UPS Ground.Each piece is made to order so please allow 14 business days for your item (excluding shipping). Shipping and handling charges within the United States are $12.00 per order. Customers can track their shipments at www.ups.com.
For the holidays, we will have a large HOLIDAY section of in stock items that can be expedited. The pricing is as follows:
3 Day UPS - $25
2 Day UPS - $35
Fed ex Overnight - $50
Do you ship internationally?
Yes, we now ship internationally, for a flat fee of US $90 anywhere in the world and $30 for Canada. However, there are absolutely NO returns or exchanges on international shipments. Please email email@example.com to process international orders.
Your manufacturing time says 10-14 days but I need my piece in 2 days, what can I do?
Call our office at 212-629-7092 or send an email to firstname.lastname@example.org, we always have stock and can help you pick something out and get it in time.
What is the payment process?
All purchases are securely processed by Intuit and your personal information is only used for your order with Page Sargisson. After credit card authorization is received and your order is processed, we will send you an order confirmation that will include shipping timeline (usually 10-14 business days).
How do I join the mailing list?
Join our mailing list by entering your name and email address in our form below.
We will provide a full refund within seven days after the delivery of your order. Items may be returned by FedEx or UPS and all merchandise must be in its original condition. We will also accept exchanges or provide a credit within fourteen days of purchase.
We will provide free repair on any item damaged within 30 days of purchase. Items that need repair after 30 days may be returned by mail, FedEx or UPS with a $25 check for repair, shipping and handling. Please call the studio at 212-629-7092 to receive a Return Authorization Number.
How is Page Sargisson’s jewelry made?
Page Sargisson is known for re-purposing vintage items such as Indian woodblocks and 1920’s casino chips. Her signature textured pieces are created by capturing the patterns on found objects allowing you to not only see the ornate patterns, but to feel them imprinted in the sterling silver and 10KT gold jewelry. Diamonds and sapphires adorn many of her pieces adding sparkles and color.
Every piece of Page Sargisson jewelry is handmade in New York City using recycled gold.
How do I get a gift card?
Gift cards are purchased just like any other item in our store. To send someone a gift card by email, fill out the form. If you wish to have the voucher sent through the post, simply add the recipient’s name in the comments and special requests box at checkout.
How do I redeem my gift card?
If you receive a gift card by post or email it will contain details about who sent you the gift card, possibly a message from them and your gift code. During the checkout process, enter this code to redeem your gift.
Are you hiring?
Yes, we are! Know anyone interested? Send resume and cover letter to email@example.com